Philippines Call Center
An American owned and operated call center located in the heart of the outsourcing mecca known as Ortigas Center in Manila, Philippines.
Our company can bring the world of resources to your fingertips. Until recently only the Fortune 500 and other large corporations utilized global services but now we have made those same advantages available to mid-sized and even mom and pop companies.
We can usually help your company save 30% or even 50% by outsourcing your business process to the Philippines. Our call center is American owned and operated so you get all the cost saving benefits of doing business in the Philippines but the safety of working with an American company.
Outsourcing Services
Outsourcing services are split into three categories; Outbound, inbound, and non-voice.
Outbound Services:
Inbound Services:
Non Voice Services:
- Chat Support
- Web Design
- SEO Services
Why the Philippines?
The Philippines is quickly becoming the most desired destination for Call Center BPO.
The Global investment consultancy firm McKinsey & Co. suggests that BPO in the Philippines will reach $180 billion by 2011 and according to them, call center services, mortgage finance and, and human resource sectors will bring home the biggest shares.
Unlike outsourcing in India, most of the time customers don't even know they are speaking to an offshore call center. This is why some of the top companies of the world have decided to outsource their business process to the Philippines.
Customer Testimonials
I outsource my chat support to Philippines-Call-Center.com and not only were they able to help us with installing the software but they are able to manage the chat just as good as us at around 37% cheaper!
- Leslie Stanford, Jacksonville, FL
Our branch office outsources our customer service to Philippines-Call-Center.com The staff are friendly and always professional and I was blown away with how they were able to increase our number of resolved issues per call.
- Jeff Talent, San Jose, CA
our client list is impressive
We have helped lower cost for some of the biggest institutions in the world.